Is your business ready for the NHS COVID-19 App?

Businesses across England and Wales like pubs, restaurants, hairdressers and cinemas are being urged to ensure they have NHS QR code posters visible on entry so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

Published on: 17/9/20, 8:48 pm


The move comes ahead of a national launch of the NHS COVID-19 app across England and Wales on Thursday 24 September.

Following the launch of the new COVID-19 app, customers and visitors in England will be able to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.

With coronavirus cases rising in the UK in the last few weeks it is essential businesses capitalise on the benefits QR codes can bring to protect themselves and their customers.

Businesses who are already using their own QR system are being encouraged to switch to the NHS Test and Trace QR code. An alternative check-in method must be maintained to collect the contact details of those who don’t have the app, for example a handwritten register.

Ongoing trials in Newham, on the Isle of Wight and with NHS Volunteer Responders show the app is highly effective when used alongside traditional contact tracing to identify contacts of those who have tested positive for coronavirus.

Businesses should download the QR codes at gov.uk/create-coronavirus-qr-poster.

Read more covid19.nhs.uk.

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