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Emergency Services

In an emergency call 999 or 112: textphone 18000 for police, fire brigade or ambulance

Bedfordshire Police

For non-urgent calls


Report a crime

Bedfordshire Police Honour Base Abuse Unit


Bedfordshire and Luton Fire & Rescue Service

Southfields Road, Kempston, Bedford

Bedford Hospital

24 hour A&E

Kempston Road, Bedford

Bedford Hospital

24 hour A&E

Kempston Road, Bedford

Milton Keynes General Hospital

24 hour A&E

Standing Way, Eaglestone, MK

NHS 111 (24hr)

24 hour, free from landlines and mobiles

You should call NHS 111 if you need medical help but it’s not a 999 emergency, you think you need to go to A&E or need another NHS urgent-care service, you don’t know who to call or you don’t have a GP to call, or you need health information or reassurance about what to do next. NHS 111 has replaced NHS Direct. If you need self-care advice please visit:

Victim Support

Free service available to all

Victim Support is a national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. The service is free and available to everyone.
Weekdays 8am to 8pm
Weekends 9am to 7pm, bank holidays 9am to 5pm

Forced Marriage Unit – Foreign & Commonwealth Office

For those worried about being forced into marriage or those worried about a friend


National charity

The Road Victims Trust

Non-Profit Organisation

146 Bedford Road, Kempston, Bedford MK42 8BH

Karma Nirvana

Mon – Fri, 9am – 5pm

Honour-based violence and forced marriage helpline

Bedford Refuge

24 hour line

South Beds Refuge

24 hour line

Bedfordshire Asian Women’s Refuge

not 24 hour line

Domestic Abuse National Helpline

24 hour line


9.00am to 5.00pm Monday to Friday

Child Bereavement, Trauma and Emotional Wellbeing Service

Wrest Park Silsoe MK45 4HS

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Medical Services

Putnoe Medical Practice and Walk-in Centre

93 Queen’s Drive Bedford

8.00am – 6.30pm 7 days a week 365 days a year

Cater Street Surgery

Monday – Friday 08:15 – 18:30

1 Cater St Kempston Bedford MK42 8DR

Dr D Fenske

2 Goldington Road Surgery

2 Goldington Road, Bedford

St John’s Surgery

Phone lines open at 8.00am

16 St. John’s Street Kempston Bedford MK42 8EP

Opening Times

Mon 8.45am – 6.30pm

Tue 8.45am – 7.45pm

Wed 8.45am – 6.30pm

Thu 8.45am – 7.45pm

Fri 8.45am – 6.30pm

Sat & Sun Closed

King Street Surgery

Mon – Fri 8.30am – 6.15pm

273 Bedford Road Kempston Bedford

Closed Wed. 12.30 – 2.00pm (for staff training)

Late clinic Monday 6.15pm – 8.00pm (routine appointments only)

Saturday morning 8.30am -12.30pm (routine only)

Sundays and Bank Holidays Closed

The Village Medical Centre, Great Denham

Kingswood Way Great Denham MK40 4GH

Reception times are:

Monday to Friday

08:00 – 13:00 and

14:00 – 18:30

Surgery times are:

Monday to Friday

08:00 – 11:15 and

16:00 – 18:00

Goldington Avenue Surgery

Open Monday To Friday

85 Goldington Avenue Bedford MK40 3DB

Opening Times

Mon 08:30 – 19.00

Tue 07.00 – 18:30

Wed 07.00 – 18.30

Thu 07.00 – 19.00

Fri 08:30 – 18:30

Weekend closed

Church Lane Medical Centre

Open Monday To Friday

147A Chuch Lane Bedford MK41 0PW

Opening Times

Mon 08:00 – 18:30

Tue 07.00 – 18:30

Wed 08:00 – 18:30

Thu 08:00 – 19:30

Fri 08:30 – 18:30

Weekend closed

Priory Medical Practice

Open Monday To Friday

48 The Glebe, Clapham, Bedford

Opening Times

Mon 08:00 – 18:30

Tue 08.00 – 18:30

Wed 08:00 – 18:30

Thu 08:00 – 18:30

Fri 08:30 – 18:30

Weekend closed

Lansdowne Road Surgery

6 Lansdowne Rd, Bedford

De Parys Medical Centre

Monday to Friday 8am – 6.30pm

23 De Parys Avenue, Bedford

Union St Clinic

Union Street, Bedford

Oasis Dental Care St Neots

Emergency Service

8 Market Square, St Neots, PE19 2AW

Oasis Dental Care Wellingborough

Emergency Service

Irthlingborough Road Wellingborough Northants NN8 1LT

St Peter’s Studio Dental Clinic

28 St Peter’s Street, Bedford MK40 2NN

Dental Care Centre

Bedford Health Village, 3 Kimbolton Road, Bedford MK40 2NT

Adelaide Square Dental Pratice

56 Adelaide Square Bedford MK40 2RW

Putnoe Dental Practice

190 Putnoe Street Bedford MK41 8HG

Kempston Dental Practice

212 Bedford Road Kempston Bedford MK42 8BL

Alastair Nash Teamcare Dental Practice

37 Goldington Road Bedford

Child Development Centre

Hill Rise, Kempston, Bedford

Child & Adolescent Mental Health Services

5-7 Rush Court, Bedford

Gamlingay Community Nurses

Health Centre, Gamlingay, Sandy

The Lawns Mental Health Resource Centre

The Lawns Complex, The Baulk, Biggleswade, SG18 0PT

Bridge House Clinic

Sexual Health

Bridge House, Britannia Road MK42 9DJ

HIV duo testing, Sexual health clinic testing, Out of office hours, PEP (Post-exposure prophylaxis), HIV rapid tests, Walk in services

NHS Smoking Helpline

Advice to help quit smoking

Men’s Health Helpline

Advice for men

Family Planning Clinics


Broadway House, 4-6, The Broadway, Bedford, MK40 2TE

B:DAT Bedford Drug and Alcohol Team

Pilgrim Centre, Emerald Ct, Brickhill Drive

Multi-agency partnership working to implement National Drug Strategy. Comprises senior staff from the main nationa organisations involved in tackling drug and alcohol-related issues.

Brook Young People’s Information Service

Advice, free contraception, pregnancy testing and counselling

C A N Partnership

Drug & Alcohol Dependency

21 The Crescent, Bedford MK40 2RT

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Care Services

Carers in Bedfordshire

Mon to Fri 8:30am – 5:00pm

Suite K, Sandland Court, Pilgrim Centre, Brickhill Drive, Bedford MK41 7PZ

Providing services to: Adult Carers, Parent Carers, Young Adult Carers 16-25, Young Carers, Sibling Carers, Mental Health Carers, Military Veteran Carers and Former Carers


A charity which makes it possible for disabled people, children and adults to have a memorable and fulfilling holiday enabling the carer to have a break. Can provide grants to families on a low income with a physically or mentally disabled dependant to have a modest holiday in the UK.

Carers UK

Carers Line

Information ad advice on all aspects of caring, including advice on welfare rights, benefits and community care issues. Network of offices, branches and contacts offer support to carers.

Mental Healthcare

Support Resources

Aimed at anyone providing support to someone experiencing mental illness. Contains information about mental health and mental illness, research findings and personal stories from carers.


Respite Care

Vitalise is a national charity providing short breaks (respite care) for disabled people, visually impaired people and their carers.

Carers Direct

Advice Line

Free confidential Information for carers on all aspects of caring.

Age UK

Advice Line

Information and advice.

Bedford and District Cerebral Palsy Society

43 Bromham Road, Bedford MK40 2AA

Barford Avenue Day Centre

Mental Health Support

29 Barford Avenue Bedford MK42 0DS

Daytime support service to people 16 and over

who are experiencing mental health difficulties.

Beds Garden Carers

For adults with learning disabilities

1 Brereton Road Bedford MK40 1HU

Beds Garden Carers provides work experience and education for adults with learning disabilities and challenging behaviour.

Kingfisher Daycare Centre

Day Care Centre for 21 – 65 year olds

Bedford Athletic Club, Wentworth Drive

Kingfisher is a Day Care Centre for 21 – 65 year old physically disabled and/or cognitively impaired adults.

Monday, Tuesday and Thursday 10 am – 3 pm

Bedfordshire and Northamptonshire Multiple Sclerosis Therapy Centre

Bradbury House,155 Barkers Lane MK41 9RX

Monday – Friday 9.30am – 4.00pm Appointment is required.

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National Youth Advocacy Service

Provides information, advice, advocacy and legal representation to young people up to 25 through a network of advocates through England and Wales.

National Citizen Service

NCS is a once-in-a-lifetime opportunity open to all 16 & 17 year olds in England, that helps build their skills for work and life, while they take on new challenges and meet new friends.

Childline (24hr)

Childline is a free and confidential helpline for children and young people

Runaway Helpline (24hr)

If you are under 18 and have run away, call us

Brickhill Community Centre

Avon Drive, Bedford, MK41 7A

Harrold Centre

Village Hall, High St, Bedford, MK43 7BH

Moggerhanger Village Hall

Blunham Rd, Bedford, MK44 3RB

Putnoe Heights Church Community Centre

Putnoe Heights, Bedford, MK41 8DE

The Lawns Mental Health Resource Centre

The Lawns Complex, The Baulk, Biggleswade, SG18 0PT

Scott Community Hall

Barford Avenue, Bedford, MK42 0DS

Bunyan Sports Centre

Mile Road, Bedford, MK42 9TS

Kempston Pool

Hillgrounds Leisure, Hillgrounds Road, Bedford MK42 8SZ

Mowsbury Golf & Squash Centre

Cleat Hill, Kimbolton Road, Bedford, MK41 8BJ

18-hole golf course with Driving range and Squash courts

Kempston Outdoor Centre

Hillgrounds Road, Kempston, MK42 8QP

Located next to the River Great Ouse in Kempston, this first-rate facility is the perfect place for schools, clubs and groups to experience the great outdoors.

Oasis Beach Pool

Cardington Road, Bedford, MK42 0BZ


Robinson Pool

Bedford Park, Bedford, MK40 2JZ

Bedfordshire’s premier swimming facility with three pools; the main, 6-lane competition pool, the diving pool and a beginners teaching pool. The facility offers something for everybody, from 3 month old babies to senior citizens.

Multiple Sclerosis Therapy Centre

155 Barkers Lane, Bedford, MK41 9RX

The MS Therapy Centre, set up in 1983 for people with MS by people with MS, aims to provide all the therapies, services and support needed for people with multiple sclerosis to manage their condition.

Terrence Higgins Family Planning Clinics

Broadway House, 4-6 The Broadway, Bedford

We are the largest voluntary sector provider of HIV and sexual health services in the UK, running services out of local centres across Great Britain.

Volunteer Centre Bedford

43 Bromham Rd, Bedford MK40 2AA

Make new friends, improve your skills, prepare for paid work, improve your confidence and make someone’s day! Drop in every Thursday 10am – 1pm

Mid Beds Citizens Advice Bureau

Century House, Market Square, Biggleswade

Citizens Advice Bureau Bedford

6a St Pauls Square, Bedford

Bedford Blue Badge Scheme

Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford MK42 9AP

Deaf and Hearing Impairment Team

Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford MK42 9AP

    • Drop-in service for Deaf people – provided by POhWER
    • Information, advice and support
    • Assessment of need
    • Carer’s assessment
    • Specialist equipment
    • Direct Payments to purchase equipment or practical support
    • Home visits where appropriate
    • Signposting to other agencies
    • Deaf and hearing impairment awareness guidance.


The Disability Resource Centre

Poynters House,Poynters Road,Dunstable, Bedfordshire LU5 4TP

Opening Hours
Reception and Direct Payments
8.45-5.15 Monday to Thursday
8.45-4.45 Friday
Information & Equipment Services Monday to Friday 9am – 5pm

St. John’s School

Ridgeway School

The Grange School

Ivel Valley School

Disability Rights UK

Family Fund

National Network of Parent / Carer Forums

Preparing For Adulthood


The Communication Trust

Autism Bedfordshire

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Council Services

Bedford Borough Council

Borough Hall, Cauldwell St, Bedford, MK42 9AP

Central Bedfordshire Council

Priory House, Monks Walk, Chicksands, Shefford, SG17 5TQ

Phone lines open Monday – Thursday 0830-1730 and Friday 0830-1630
call between 0900-1200 and 1400-1600

Council Departments

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London City Airport

London Gatwick Airport

London Heathrow Airport

London Luton Airport

London Stansted Airport

Aylesbury Vale Dial-a-ride

Buzzer Bus Dial-a-Ride

Leighton Buzzard area

Door-to-Door Service

Bedford Area

Link-a-Ride Community Transport

Milton Keynes Community Transport

South Beds Dial-a-Ride

National Express


Information on the National Cycle Network and local signed cycle routes


Central Beds

Milton Keynes

Shopmobility Bedford

Shopmobility Central Milton Keynes

National Rail Enquiries


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For The Family



Central Bedfordshire Council

Milton Keynes


Beat the weather at this indoor soft-play area for kids to the age of seven. Coffee shop where grown ups can sit and chat.

Oasis Beach Pool

Kids can have a splashing time in this tropical pool that boasts a host of water features such as flumes, waves, water cannon and bubble burst.

Beford International Athletics Stadium

Plenty of activities for kids, including short tennis for four to 10 year-olds, plus half-term and summer activities for eight to 14 year-olds including sport and crafts

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Home Services


Power cut? UK Power Networks

Text POWER and your postcode to 80876


British Gas

Emergency Boiler repair, prompt response

National Gas Emergency Service 0800 111999



Environment Agency

UK Spill Contractors Accreditation Scheme

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If something’s troubling you, get in touch:

23 Foster Hill Rd Bedford Bedfordshire MK40 2ES

Usual hours open to receive callers at the door: Phone for details
Facilities for visitors with disabilities: Adapted toilet and ramp access at front door


Provides emotional support and details of agencies, support groups, helplines and counsellors throughout the UK.

Campaign Against Drinking and Driving:

To support and assist the victims and families of victims who have suffered death or injury by drunken drivers on the roads in the UK.

Bereavement Trust Helpline

Support for anyone who has been bereaved. 6pm-10pm every evening


CHUMS Child Bereavement, Trauma And Emotional Wellbeing Service

Child Bereavement Charity

Support for bereaved families, online discussion forums, information.

ABF The Soldiers Charity

The army’s central charity which is committed to the welfare of army and ex army personnel.

British Limbless Ex-Service Men’s Association

Advice and assistance

Combat Stress

Air Force Benevolent Fund

Royal British Legion

Veterans Agency

Money Advice at St Andrew’s

Monday – Friday, 9.00am – 5.00pm

The Church Centre Office,Kimbolton Road, Bedford, Bedfordshire, MK40 2PF

The Salvation Army Debt Advice Service

Confidential professional service

The Insolvency Service

Helpline providing initial information regarding insolvency



Helpline for Children and Young People

The Freedom Programme

Learn about the reality of domestic violence and abuse

Broken Rainbow

Helpline for lesbians, gay men, bisexuals and transgender victims of violence

Rights of Women

Legal advice for female victims of violence

Action Against Medical Accidents

Advice and Support


False Allegations Support Organisation

Advice and Support. Open Mon to Fri 6pm to 10pm

Liberty Advice Line

Advice and Support. Open Mon to Fri 6pm to 10pm

University of the Third Age U3A

Retired and semi-retired people come together and learn together.

Alzheimer’s Society

Suite B2, Emerald Court,The Pilgrim Centre, Brickhill Drive, Bedford MK41 7PZ

National Dementia Helpline 0300 222 11 22
Customer Care 0330 333 0804

Age UK Bedfordshire

Bromham Road, Bedford, MK40 2QH

We offer a befriending service including regular phone calls to those who can’t get out and just need a chat.


Bromham Road, Bedford, MK40 2QH

A community of people across the country who share a wide spectrum of physical and social disabilities.


A group for 18-35year olds with a programme of events and social activitities.

Apex Trust

Helpline for ex offenders

Langley House Trust

Residential projects

Nacro-Resettlement Plus Helpline

Advice for prisoners, ex-offenders

Offenders’ Families Helpline

Information and support for families

Revolving Doors Agency

Provide support to people with mental health problems


Promote community involvement in the care and resettlement of offenders


Dealing with the ongoing effects of criminal convictions

Rape Crisis

Support and information for survivors of rape or childhood sexual abuse


Support and information for anyone with learning difficulties who are either victims or perpetrators of sexual abuse.

Mankind UK

Support and information for male victims of rape.

Asylum Aid

Advice and assistance to refugees on their applications for asylum in the UK

Bedfordshire Refugee & Asylum Seeker Support (BRASS)

27b Tavistock Street, Bedford, MK40 2RB

Drop-in Advice Surgery: BRASS is committed to the provision of high quality advice to our clients, who are among the most vulnerable in society.
Opening Hours
Tuesday 10am – 2pm
Wednesday 10am – 2pm & 6.30pm – 7.30pm
No appointment is necessary

Asylum Support Appeals project (ASAP)

Access to free competent legal advice and representation concerning asylum sup-port appeals at the Asylum Support Tribunal against decisions by the UK Border Agency decisions to stop or refuse support.

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